Privacy Policy – Campaign Solutions 

This privacy policy sets out how Campaign Solutions uses and protects any information that you give to this entity related to FreeWill.ie.

Campaign Solutions is committed to ensuring that your privacy is protected and that personal information is held securely. Should you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

In order to prevent unauthorised access or disclosure, we have implemented appropriate procedures and protections to safeguard and secure the information we collect and record.

Update or changes to the privacy policy

We reserve the right to make changes to this Privacy Policy. Each time you visit this site you should check this Privacy Policy to check that no changes have been made to any sections that are important to you. This policy was last reviewed on 1 December 2023.

What we collect

We typically collect the following:

  • Name 
  • Address
  • Contact information including email address and telephone number
  • Year of birth
  • Other information provided on the Confidential Declaration form used in the Ireland Free Will Months.

For people availing of the online will service in partnership with Last Will.ie, we also ask for consent from the service users to share information they include in their will regarding whether a legacy gift to a charity was made and if so the type and where relevant the value. Where consent is provided this information is also then available to share with their nominated charity that is a client of FreeWill. The fact that onward sharing of this information to FreeWill clients will happen where consent is provided will be made clear. Where additional legacy gifts are made to other non-client charities, this information will not be shared with those other charities.

What we do with the information we gather

We require this information to fulfil our contractual obligations to our charity partners (clients) and in particular for the following reasons:

  • to advise our charity partners when a supporter carries out an action which the supporter has agreed should be reported to the charity;
  • to complete and record financial aspects that could ultimately benefit our charity partners
  • to assess our processes and results with a view to improving our service.

We also aggregate information periodically relating to the numbers of people using the service and the numbers and values of legacy gifts wills included in wills, in order to provide feedback to charity partners – without identifying the users of the service. FreeWill has a legitimate interest in collating and then providing this information to help assess the effectiveness and impact of its online will making service.

From time to time, we may also contact individuals by email, telephone, text or post where they have requested further action or information.

Cookies

See separate Cookies Policy document.

How we store your information

We have taken technical and organisational measures to ensure that your personal information remains secure at all times. Data is maintained locally on password protected (encrypted) files.

Campaign Solutions does not, but may at some stage in the future, use the services of subcontractors to ensure that your data is held in a secure environment. This policy will be updated to reflect any future change if that is the case.

Your data will remain within the European Economic Area (“EEA”) at all times unless you consent otherwise.

For people using the FreeWill online will service we refer you also to the private policy of our partner. See https://lastwill.ie/privacy/ 

Controlling personal information and how to access your personal information

Campaign Solutions collects personal information only when it is provided by an individual via

  • Completing a Confidential Declaration Form
  • Entering details on this website.

You can request your personal information by emailing Niall at info@campaignsolutions.ie or by writing to us – please email first for the address. Likewise, if you have any complaints, please email the above contact email. 

Campaign Solutions does not sell, distribute or lease any personal information gained via this website to third parties unless required by law to do so.